Lync 2010 - Suppress Caller ID...

Lync 2010 - I am so suppressed!


In the Lync 2010 environment users making external calls will have their caller id's exposed to the person they are calling. There may be a situation where your users do not want to have their phone numbers viewable so they can not be called directly.

In such a case you can Suppress the Caller ID.

#1 - Open the Lync 2010 Server Control Panel and navigate to Voice Routing. Then click the Route tab.






#2 - Half way down the page you will see "Suppress caller ID". 





#3 - Click on the check box to initiate. You then must give a "Alternate caller ID".

#4 - Click "OK", Click "Commit" >>> "Commit All" then "OK"

You users caller id will now be shown as the "Caller Alternative ID". This could be a phone number that represents the main company number or the Subscriber Access number.





Comments

  1. UnknownMay 10, 2016 at 9:47 AM

    how do you troubleshoot if it doesn't works and it's still showing up the DID?

    ReplyDelete

Post a Comment

Popular posts from this blog

Exchange 2016 - Error adding mailbox databases copies to new DAG server

Image
Exchange 2016 Database Availability Group Error adding mailbox databases copies to new DAG server I have 2 existing Exchange 2016 servers that are part of a DAG with 5 databases. After adding a new Exchange 2016 server to the existing DAG then trying to “Add database copy” I received the below error. The seeding operation failed. Error: An error occurred while running prerequisite checks. Error: The specified database isn't configured for replication and therefore cannot be used to perform seed operations. [Database: 12345, Server: NewEamilServer.something.COM] The database list shows the new Exchange server listed under the “SERVER WITH COPIES” column. However, looking at the details on the right-hand pane tells a different story. Passive Unknown Copy queue length: 0 Content index state: Unknown Clicking on the “View details” link shows us other errors. Error Message: “The database file wasn't found after log replay. The cop...
Read more

Configure Message Delivery Restrictions on a resource mailbox in Exchange 2016

We just recently migrated from Exchange 2010 to 2016. In addition to our user mailboxes we also migrated a couple dozen conference room mailboxes or resource mailboxes as they are referred to in Exchange 2016. All our conference rooms are set to auto booking for everyone except on a particular conference room that is reserved for the executives. Only the executives and their administrative assistants are allowed to book meetings to this conference room. To limit the other employees for booking the executive conference room I used the Message Delivery Restrictions, Accept Messages From, Only Senders in the Following List option in Exchange 2010. I have eight people in the list. Since our move to Exchange 2016 we have had one executive leave the company, one executive admin leave the company, and one admin change responsibilities to cover for the one admin that left. I needed to make the changes to the Only Senders in the Following List option for the executive conference ro...
Read more
Image
 MICROSOFT TEAMS TELEPHONY Configure Microsoft Teams users for Enterprise Voice   Basic Steps   #1 Does user have Office 365 user account #2 Check Microsoft Phone License is assigned #3 Get User Password Permission #4 Add user to Azure AD group #5 Get-CsOnlineUser -Identity "username@domainname.com" | fl RegistrarPool,OnPremLineUriManuallySet,OnPremLineUri,LineUri #6 Set-CsUser -Identity  "username@domainname.com"  -EnterpriseVoiceEnabled $False -HostedVoiceMail $False #7 Set-CsUser -Identity  "username@domainname.com"  -EnterpriseVoiceEnabled $true -HostedVoiceMail $true -OnPremLineURI tel:+15555555555 #8 Grant-CsOnlineVoiceRoutingPolicy -Identity  "username@domainname.com"  -PolicyName "VoiceRouteName" #9 Grant-CsTenantDialPlan -Identity  "username@domainname.com"  -PolicyName "DialPlanName" !!! -Huge  cavoite  here. Each user that you intend to enable for enterprise voice must have the appropriate licensing. If th...
Read more