Unable to connect to the MKS: Internal error after cloning

Unable to connect to the MKS: Internal error after cloning

or

vMotion fails with the error: A general system error occurred

 
This issue occurred for me after cloning a server in vSphere 5.5. Once the vm was powered on and the new configuration was applied I could not connect to the vm console. I received the "Unable to connect to the mks: internal error". No specific error message was given but I found a few post that lead me in the right direction.

After a failed vMotion attempt which gave me the "vMotion failed with the error: A general system error occurred" I found a fix that worked for me. I was able to access the server and save time from rebuilding another server from scratch. I hope this helps you too.
 
SIMPLE FIX
 
Remove the vm from inventory then register the .vmx file from the original data store.
 
  1. In the vSphere 5.5 client;
  2. Select "Hosts and Clusters" or VM's and Templates"
  3. Select the affected vm then select "Summary"
  4. Review the summary page at "RELATED OBJECTS"  >>> STORAGE and find out what data store the vm files are located
  5. Right click the vm or select "Actions"and select "Shut Down Guest OS"
  6. Wait for the vm to power off
  7. Right click the vm and select "All vCenter Actions" >>> "Remove from Inventory" and follow the prompts
  8. After the vm has been "Removed from Inventory" in the vSphere Client select "Home" then "Storage"
  9. Select the vm's database, right click then select "Register VM..."
  10. Slect the vm's folder and the wizard wil lautomatically select the .vmx file. Click OK.
  11. Go back to "VM's and Templates" and you rvm will now be visable.
  12. Connect to the vm console. 

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